Shopping Guide
& FAQ

How To Shop With Me
As an official independent Tropic Skincare Ambassador, I offer two simple ways to order — whichever feels most comfortable for you.
​
Option 1: Shop via my official store

1. Click any "Explore" or "Browse" button on my site

2. You will be taken straight to my personal Tropic ambassador store page

3. Add items to your basket and checkout securely — all orders are automatically linked to my account

4. Tropic will process, pack, and deliver your order directly

 
Option 2: Place a manual order with me
​
If you prefer not to shop online, or want help choosing first:
​

1. Email me at hello@happihygge.com with:

   • The products you’d like

   • Your full name and delivery address

   • Any skin concerns or questions you have

2. I will confirm your exclusive ambassador discount and total price

3. I will send you the secure link to pay via Tropic’s official system

4. Once confirmed, I place your order and keep you updated on progress

 
Important: I never handle or store your card details — all payments go directly through Tropic’s secure checkout.
​
Order & Delivery Info

• Delivery time: Usually 7–10 working days from payment confirmation

• Stock: All orders are subject to availability — I will let you know if anything is out of stock

• Delivery locations: Tropic delivers across the UK; for international queries please ask me first

​
Frequently Asked Questions
​
Q: Do I pay more if I shop through your links?
A: No, absolutely not. You pay exactly the same standard price as shopping directly with Tropic. The small commission I earn comes from Tropic at no extra cost to you.
​
Q: How do I know my order counts to your account?
A: Any order you place after clicking my links, or that I submit for you, is automatically linked to my ambassador account. You can also see my name at the top of the store page you visit.
​
Q: Can I return or exchange items?
A: Yes. You have 7 days to cancel your order, and 30 days to return unused items if you change your mind or have a fault. Full details are on my Terms of Use page — all returns are handled via Tropic’s official policy.
​
Q: What discount or benefits do I get shopping with you?
A: You get full ambassador pricing, exclusive access to special offers, and personal help choosing the right products for your skin — all the same benefits as shopping directly with an ambassador.
​
Q: Can you help me pick what’s right for sensitive/eczema skin?
A: Of course! Just tell me your concerns and what products you’ve reacted to before — I share my own experience and help you find gentle options.
​
Q: Who do I contact if there’s a problem with my order?
A: Start by messaging me — I can help check status, chase updates, or pass your query straight to Tropic’s support team. For urgent issues with delivery or returns, you can also contact Tropic directly.
​
​
​